Hugo is transforming the future of work in Africa by providing BPO excellence to customers and investing in African talent. They specialize in digital and AI operations, omnichannel customer support, and trust and safety solutions for tech and media companies. The company culture is described as Silicon Valley meets ECOWAS, smart, dynamic, and ambitious. The founder is not mentioned. The company was founded in 2017 and is headquartered in Chicago, Illinois. Their specialties include Customer Experience, Outsourcing, Process Optimization, Content Moderation, Customer Acquisition, Omni-channel Customer Support, Offshoring, Data Annotation, and Data Entry. Hugo has around 1,001-5,000 employees. Insights into working for Hugo include providing meaningful careers in the global digital economy and focusing on excellence for clients. They aim to address the low representation of African communities in the BPO market. Hugo has raised funding but the specific amount is not mentioned. The contact email, phone number, and details of the industry served are not specified in the provided text.

Hugo provides career opportunities for Africa's university-educated youth and emphasizes excellence for clients. They focus on changing the low representation of African communities in the BPO market.