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- SupportNinja provides customer experience and back-office support services for tech companies and startups globally. - Specializes in outsourcing, lead generation, content moderation, and customer support.
- AI plays a significant role in the company's operations. - Focuses on delivering personalized and efficient customer service. - Prioritizes a combination of human insights and AI algorithms for enhanced customer experience.
Culture
- The company values tech-savvy and customer-oriented individuals.
- Emphasizes a collaborative and supportive work environment.
- Encourages creativity and innovation in problem-solving.
Dallas, Texas
2015
Craig Crisler
1,001-5,000 employees
Privately Held
Not disclosed
35932
outsourcing
customer support
customer experience
back-office support
lead generation
content moderation