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Loews Hotels & Resorts

Loews Hotels & Resorts

Assistant Front Office Manager
front desk services
guest satisfaction
hotel operations
hospitality
team management

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USA

5,001-10,000 employees

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Overview

Exp. required:   Mid-Level (3-5 yrs)

Salary Range:   64k -80k USD

PMS
payroll systems
guest management systems
Job Description
  • Responsible for coordinating world-class front desk services to hotel guests.
  • Directs friendly and efficient registration, rooming, and account settlement for guests.
  • Ensures timely and professional resolution of guest complaints.
  • Maintains accurate occupancy data and applies effective yield management.
  • Trains and supervises Guest Services employees.
Job Requirements
  • Bachelor Degree in Hospitality Management or equivalent experience.
  • Minimum five years in hotel operations management.
  • Extensive knowledge of hotel departments.
  • Excellent communication and guest service skills.
  • Strong leadership abilities.
  • Knowledge of property management computer programs.
Benefits
  • Paid parental leave
  • 401K matching
  • Travel benefits
  • Opportunities for ongoing learning and development
  • Inclusive culture with eco-friendly and community support programs.
Loews Hotels & Resorts

Company Description: Loews Hotels & Resorts is one of the country’s top luxury hospitality and lodging companies, operating 22 unique hotels.

Founder: Not Found

Year Founded: 1960

Headquarter: New York, New York

Ownership: Private

Number of Employees: 5,001-10,000 employees

Global Ranking: 261288

Email: Not Found

Industry

Hospitality

Specialties

Conference & Catering Services
Culinary
Reservations/Call Center
Spa & Recreation
Safety & Security
Engineering/Facilities
Procurement
Restaurant Management
Information Technology
Hotels