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Overview
Exp. required: Mid-Level (3-5 yrs)
Salary Range: 64k -80k USD
PMS
payroll systems
guest management systems
Job Description
- Responsible for coordinating world-class front desk services to hotel guests.
- Directs friendly and efficient registration, rooming, and account settlement for guests.
- Ensures timely and professional resolution of guest complaints.
- Maintains accurate occupancy data and applies effective yield management.
- Trains and supervises Guest Services employees.
Job Requirements
- Bachelor Degree in Hospitality Management or equivalent experience.
- Minimum five years in hotel operations management.
- Extensive knowledge of hotel departments.
- Excellent communication and guest service skills.
- Strong leadership abilities.
- Knowledge of property management computer programs.
Benefits
- Paid parental leave
- 401K matching
- Travel benefits
- Opportunities for ongoing learning and development
- Inclusive culture with eco-friendly and community support programs.
Company Description: Loews Hotels & Resorts is one of the country’s top luxury hospitality and lodging companies, operating 22 unique hotels.
Founder: Not Found
Year Founded: 1960
Headquarter: New York, New York
Ownership: Private
Number of Employees: 5,001-10,000 employees
Global Ranking: 261288
Email: Not Found
Industry
Hospitality
Specialties
Conference & Catering Services
Culinary
Reservations/Call Center
Spa & Recreation
Safety & Security
Engineering/Facilities
Procurement
Restaurant Management
Information Technology
Hotels