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Cover Letter & Resume
Overview
Exp. required: Mid-Level (3-5 yrs)
MS Office
CRM
Ticketing/Tracking Systems
Job Description
- Responsible for developing customer relationships that promote retention and loyalty
- Works closely with customers to ensure satisfaction with services and address areas of dissatisfaction
- Develops and maintains relationships with named accounts for campaign success
- Acts as a trusted advisor for clients and expert in INFUSEmedia offerings
- Collaborates with internal teams to deliver campaign leads and ensure client happiness
- Coordinates account documentation and post-sale account management
- Drives account growth through customer service, communication, and on-boarding
Job Requirements
- Minimum two years of account management or customer success experience preferred
- Organized and detail-oriented with ability to manage multiple clients
- Strong problem resolution skills and ability to work collaboratively and independently
- Familiarity with software tools such as MS Office, CRM, and ticketing systems
- Excellent written and verbal communication skills with empathy for customers
Benefits
- Opportunity for personal and professional growth
- Chance to work in a collaborative and supportive team environment
- Competitive salary and benefits package
Company Description: DEMAND PERFORMANCE DELIVERED
Founder: Not Found
Year Founded: Not Found
Headquarter: Boca Raton, FL
Ownership: Privately Held
Number of Employees: 1,001-5,000 employees
Global Ranking: 144576
Email: Not Found
Industry
Advertising Services
Specialties
B2B Demand Generation
B2B Lead Generation
Content Syndication
Content Marketing
Account-Based Demand Generation
Predictive Demand Generation
Lead Validation
Performance Marketing
Lead Nurturing
Intent-Driven MarketingPrimary