Overview

Exp. required:   Mid-Level (3-5 yrs)

Salary Range:   25k -30k PHP

Job Description

• Engage with business customers to build rapport and stable relationships
• Turn around sticky situations into joyful outcomes
• Follow up on deliveries and keep track of troubled states
• Be the first point of escalations via chat, email, and other support channels
• Ideate and improve processes and documentation for accounts
• Mentor and train junior team members
• Work with management on system changes and influence product design