Overview

Exp. required:   Mid-Level (3-5 yrs)

Job Description

• Passionate about marketing and demand generation
• Responsible for developing customer relationships and promoting retention
• Works closely with customers to ensure satisfaction
• Collaborates with internal teams to deliver campaign leads
• Accountable for post-sale account management and driving account growth
• Minimum of two years of account management/customer success experience
• Organized, detail-oriented, and able to manage multiple clients
• Strong problem resolution skills and ability to engage with internal teams
• Comfortable using software like MS Office, CRM, and ticketing/tracking systems
• Outstanding communication skills and empathy for customers