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Overview
Exp. required: Mid-Level (3-5 yrs)
Salary Range: 18 -27 USD
Microsoft Office Suite
Excel
Job Description
- Responsible for maintaining complex manual and electronic eligibility data for benefits
- Provide world class customer service to global clients
- Manage external client requests and respond to inquiries from internal business partners
- Identify and resolve inconsistencies in eligibility data
- Interact with external clients and vendors through written communication and telephone conferences
- Identify process improvement opportunities
Job Requirements
- High School Diploma or GED required, advanced degree preferred
- 2+ years of healthcare insurance knowledge highly preferred
- Client facing experience required
- Strong customer focus and service oriented
- Excellent interpersonal, written, and verbal communication skills
- Proficiency in Microsoft Office Suite with Excel highly preferred
- Internet connection with speeds of at least 10Mbps download/5Mbps upload required for remote work
Benefits
- Comprehensive health-related benefits including medical, vision, dental, and well-being programs
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
Company Description: Cigna Healthcare is a global health service company dedicated to helping people improve their health and vitality.
Founder: Not Found
Year Founded: Not Found
Headquarter: Bloomfield, CT
Ownership: Public
Number of Employees: 10,001+ employees
Global Ranking: 249529
Email: Not Found
Industry
Hospitals and Health Care
Specialties
Health Care
Behavioral Health
Dental
Pharmacy
Short- and Long-Term Disability
Global Health Benefits
Individual Private Medical Insurance
Wellness Services
Voluntary Benefits
Medicare and MedicaidPrimary