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Overview
Exp. required: Junior (1-2 yrs)
Salary Range: 19 -19 USD
Apple
Samsung
Microsoft Office
Job Description
- Travel to locations within the district as advised by the District Manager and maintain schedule flexibility.
- Deliver award-winning, personalized customer experiences.
- Provide technical expertise, troubleshoot, and repair customer electronic devices.
- Drive quality sales in roles such as Delivery & Expert Set up and Messaging.
- Monitor virtual messaging platforms, upselling Asurion home+ products.
- Complete initial 5-week training, including Apple & Samsung Certifications.
- Manage inventory and partner with cross-functional teams.
- Share best practices between stores to ensure consistent service and repairs.
- Drive own vehicle safely to and from locations.
- Participate in sharing feedback with leadership.
Job Requirements
- 1+ years of customer service/sales experience.
- 6+ months experience in product service support or electronics troubleshooting (preferred).
- Ability to work a flexible retail schedule based on business needs.
- Must be willing to travel up to 50 miles between store locations with limited notice.
- Valid driver's license and satisfactory driving record.
- Basic knowledge of Microsoft Office.
- Knowledge of mobile devices and operating systems.
- Must meet minimum internet speed requirements for messaging support.
- Completed background check (criminal and drug test).
Benefits
- Certifications & ongoing training.
- Competitive hourly pay & performance-based bonuses.
- Benefits include Health, Dental, Vision.
- Paid Time off.
- Career growth opportunities.
- Skills development and hands-on training.
- Uniform allowances.
- Mileage Reimbursement.
Company Description: Asurion is an electronics company that provides protection, repair, and installation.
Founder: Not Found
Year Founded: 1994
Headquarter: Nashville, Tennessee
Ownership: Privately Held
Number of Employees: 10,001+ employees
Investment Raised: Not Found
Global Ranking: 86462
Email: Not Found
Industry
IT Services
IT Consulting
Specialties
Mobile Protection
Mobile Security Apps
Technology Services
Technology Protection
Extended Warranty
Tech Support