Generate AI Drafted
Cover Letter & Resume
Overview
Exp. required: Junior (1-2 yrs)
Microsoft Word
Excel
Internet
Job Description
- Communicate with borrowers to negotiate past due payments and resolve delinquent accounts
- Utilize customer service knowledge with a softer collection approach
- Collect past due payments through inbound/outbound calling
- Consistently document conversations in collection systems
- Investigate questions, problems, or complaints and refer to appropriate resources
- Process electronic payments using ECM/Portal system
Job Requirements
- High School Diploma
- Excellent communication and problem-solving skills
- Working knowledge of Microsoft Word, Excel, and Internet
- Call center experience preferred
- Bilingual preferred
- Able to prioritize tasks and sit for long periods
Benefits
- Competitive overall compensation package
- Work/Life balance
- Career enhancement and growth opportunities
- Employee engagement activities and recognition awards
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
Company Description: SWBC is a provider of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.
Founder: Charlie Amato
Year Founded: 1976
Headquarter: San Antonio, TX
Ownership: Private
Number of Employees: 1,001-5,000 employees
Investment Raised: Not Found
Global Ranking: 182878
Email: Not Found
Industry
Financial Services
Specialties
Insurance
Financial Institutions
Business
Banks
Credit Unions
Mortgage
Investments
Financial Services