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Grafana Labs

Grafana Labs

Support Engineer
Support Engineer
Customer Experience
Observability
Cloud Systems Administration
Containerization
DevOps
Logs
Metrics
Tracing
Kubernetes
Enterprise Open Source Technology

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India

501-1,000 employees

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Overview

Exp. required:   Mid-Level (3-5 yrs)

Salary Range:   3673k -5453k INR

Grafana
AWS
Azure
GCP
Kubernetes
Docker
PromQL
LogQL
Job Description
  • Provide specialized support for Grafana Labs customers
  • Support the observability stack from front-end Grafana panels to metrics, logs, and traces
  • Work on a multitude of unique open source projects within Cloud, Enterprise, and Open Source offerings
Job Requirements
  • 3+ years of experience as a Support Engineer
  • Proficiency in troubleshooting process and researching skills
  • Experience with CRM software, help desk software, and remote support tools
  • Ability to deliver client-focused solutions to customer needs
Benefits
  • Equity, bonus (if applicable), and other benefits
  • Learning opportunities with extensive open source projects
  • Opportunity to work with a fast-growing Customer Experience team
Grafana Labs

Company Description: Grafana Labs is an open source software platform built to support monitoring, visualization, and metric analytics.

Founder: Not available

Headquarter: New York, NY

Ownership: Privately Held

Number of Employees: 501-1,000 employees

Investment Raised: Not available

Global Ranking: 57

Email: Not available

Industry

Software Development

Specialties

Monitoring
Observability
Dashboards