Generate AI Drafted
Cover Letter & Resume
Overview
Exp. required: Senior (6+ yrs)
data-driven practices
dashboards
KPIs
operational efficiency
collaboration
Job Description
- Transforming the future of work in Africa by providing BPO excellence
- Specializing in digital and AI operations, omnichannel customer support, and trust & safety solutions
- Leading hyper-growth with plans to expand headcount to 5,000 employees
- Strategic advisor and management leader to assist the CEO in executing strategic initiatives
- Facilitate communication and information flow within the company
- Develop tools to track project progress and monitor KPIs
Job Requirements
- Previous experience in startup/scaling organizations
- Ability to build consensus and drive change
- Strong critical-thinking skills and experience in leading data-driven practices
- Bachelor's degree in a relevant field, MBA strongly preferred
- 7+ years in leadership roles, structured environment experience preferred
- Hands-on expertise in navigating African markets is a plus
Benefits
- Opportunity to be part of a high-growth startup with a global impact
- Remote work flexibility
- Competitive salary and benefits package
- Collaborative and supportive work environment where contributions are valued
Company Description: Shop the official HUGO BOSS Online Store for classic HUGO BOSS suits, luxury watches, women's dresses and designer shoes for men and women.
Founder: Not Found
Year Founded: 2017
Headquarter: Chicago, Illinois
Ownership: Private
Number of Employees: 1,001-5,000
Investment Raised: Not Found
Global Ranking: 159375
Email: Not Found
Industry
IT Services
IT Consulting
Specialties
Customer Experience
Outsourcing
Process Optimization
Content Moderation
Customer Acquisition
Omni-channel Customer Support
Offshoring
Data Annotation
Data Entry